| Manufacturing Mart FAQ |
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Why is the parent company called Capital of Know-How? Know-How is owning the ability or capability to do something well, manufacturers the world over listen when they hear it spoken. Ownership comes from hands on experience and wisdom learned from process. It is the stock and trade of American manufacturing. Know-How is phrase that is spoken the same in every language. For instance, when you query a foreign manufacturer about what he can do, it is not unusual to hear him to stop in mid sentence, switch to English, and share with pride, “I have the know-how to do that”. How many years has the company been operating? Capital of Know-How, Inc. is a for profit corporation. The corporate headquarters are Cleveland, Ohio. The company was incorporated in Ohio on November 8, 2010. Where are you located? Our mailing address is Mailstop 244, 1301 East 9 Street, Cleveland, OH 44114. As of May 1, 2012 we lost our lease at the Galleria to a higher paying tenant What is The Manufacturing Mart? The Manufacturing Mart is a manufacturing center. The Manufacturing Mart provides sales and marketing services to inventors and manufacturers. Who can join the Manufacturing Mart (Club MFG-NA)? Membership Options Class 1 - Retailers, Distributors, & Corporate Purchasing Agents Become a member today, sign up here! Where can I find the archives of Capital of Know-How™ magazine?
How does one start a relationship with The Manufacturing Mart? Call us. (216) 470-3969. Or, if you prefer you can This e-mail address is being protected from spambots. You need JavaScript enabled to view it We love to receive old fashion business letters too. Our mailing address is Mailstop 244, 1301 East 9 Street, Cleveland, OH 44114. Our fax is (216) 274 -9310. How can I support North American Manufacturers?
I have a problem with my shopping cart, who should I contact? Please contact The Manufacturing Mart’s Concierge by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please be sure to include the order number, the date of your transaction, your name and address, and a brief description of the issue that you are experiencing.. If you are doing business in the USA and you prefer to telephone us, please call +1 (216) 470-3969. If you do not hear from us within 2 business days, please call. What is your refund policy? The Manufacturing Mart fees are billed on a monthly basis. Agreements are based on a twelve month plan, renewable automatically unless specified in writing by either party. Exhibitors may elect to cancel an Agreement with a 30-day written notice. Partial months are not refundable. Any out-of-pocket expenses incurred by The Manufacturing Mart on behalf of the Exhibitor, such as, but not limited to, expenses incurred in the process of lead generation (email blasts, content generation, PR Newswire, etc.) are due and payable upon receipt of invoice. Any services contracted on your behalf with third-party providers are based on a contractual agreement and refunds are addressed in those individual agreements. What is your refund policy for Club MFG-NA? Club MFG-NA membership dues are not refundable. The Annual Renewal period is January 1 through December 31. Members joining MFG-NA, other than January 1, will be billed on a prorated basis. What is your cancellation policy for networking event? Will I get a refund? Networking event fees are refundable if you give us a 48-hour written cancellation notice; however, materials prepared or pre-purchased for you are not refundable. The event materials will be sent to you after the scheduled event. Please send cancellation notices to
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with the date, amount paid, and form of payment along with the names of the parties that will not be attending. A refund will be processed within seven business days via the form of payment you used to register for the event. Do you have a wide format trade show planned? Feb. 14-15, 2012 What are the product-services of Club MFG-NA? A Line: “Zero-Waste-To-Landfill” An Industrial Waste Purchasing Group. New Wave Trading Company (New Wave Plastics) is our service provider. Email us for a complimentary waste-stream audit B Line: Vendor Managed Inventory – Class "C" Maintenance Repair and Operation (MRO) supplies. Barnes Distribution is our service provider. Visit Barnes Distribution and enter the reference code: Manufacturing Mart C Line: Rent a Marketing Director - A Marketing Services Purchasing GroupService Partner: Capital of Know-How, Inc. This e-mail address is being protected from spambots. You need JavaScript enabled to view it . D Line: Quoting and Sourcing Made Easy – An express line between Job Shops and OEMs. Service Partner: Capital of Know-How, Inc. This e-mail address is being protected from spambots. You need JavaScript enabled to view it . E Line: Rent an Engineer – By the hour, a day, a year Advice, 2D to 3D, whatever you need, when you need it. Service Partner: Capital of Know-How, Inc. This e-mail address is being protected from spambots. You need JavaScript enabled to view it F Line: Fun and Networking - Priced by event. Check out our calendar. G Line: Get in Industrial Shape - Warranted Supplier Network, Open Innovation, Lean, Six Sigma, Kaizen, ISO Certification, Cost Accounting, Diversification, Automation, and Websites and so on. Service Partner: Capital of Know-How, Inc. This e-mail address is being protected from spambots. You need JavaScript enabled to view it Where can I find client testimonials? "Since working with The Manufacturing Mart, my company has grown; I’ve added employees, my web site is listed 1, or 2, and sometimes 1, 2, & 3 on Google. I’m pleased with their results."__Debbie Luber, VP, Richard’s Grinding, Cleveland, OH Read Testimonial: Plain Dealer, May 20, 2012 “The Manufacturing Mart delivers Sare Plastics qualified leads. The team makes every effort to introduce my company and products in the best light possible. As a result of their introductions, I have grown my personal network and my company.”___Bart Stuchell Sare Plastics Alliance, OH “The Mart is impressive. I think NTMA members will find it interesting and an enjoyable experience. Since we contracted for a display, I am happy to report traffic to my business. I am very pleased with the promotional efforts they have made.”__ Larry Fargo, President, Fargo Machine Co., Ashtabula, OH “I have so many great things to say about Mary Kaye's expertise in PR and marketing, her high level of energy and ability to complete projects on time and on budget, and her great personality. Mary Kaye was in charge of web, advertising, and packaging design, marketing collateral and repackaging, and successfully negotiated business deals; she reported to me for two years. She can handle complex tasks and works well with people; don't miss the opportunity to benefit from her expertise.” ___Catherine Atzen, MBA & Founder & Former Owner of Catherine Atzen (ATZEN) Alumni Columbia Univ., NY & UC Berkeley, CA
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; currently we operate as a virtual manufacturing center. Stay tuned for new announcements.